Additional Information

At Lucci AI, one of our top priorities is the privacy of our users. This Privacy Policy applies to our online activities and is valid with the information shared or collected by visitors to our websites and the Lucci application (our virtual assistant).

Processing of Personal Data

“Processing of personal data” means any operation or set of operations carried out with or without the help of automated processes and applied to personal data or sets of personal data, such as collection, registration, organization, structuring, storage, adaptation or modification, extraction, consultation, use, communication by transmission, dissemination or any other form of making available, comparison or interconnection, limitation, cancellation or destruction.

Responsible for the processing of personal data

Lucci AI Inc.
382 NE 191 ST
Miami, FL 33179

Consent

Conservation of personal data

The personal data provided is processed and preserved to the extent necessary to maintain the purpose for which it was collected and for which we have collected it, which is, to provide you with a functional and quality service, including the prevention of fraud or incidents. of security.

Upon expiration of the applicable retention period, whether due to account closure or cancellation of service, we take steps to delete the information.

Data storage

To carry out the task of data storage we use cloud systems, where personal data is processed and hosted on AMAZON WEB SERVICES servers located within the territory of the American Economic Area.

Personal data protection rights

We want to ensure that you are fully informed of all your personal data protection rights. Each user has the right to the following:

Right of access: You have the right to request copies of your personal data.
Right to rectification: You have the right to request that we correct any information that you believe is inaccurate. You also have the right to request that we complete information that you believe is incomplete.
Right to erasure: You have the right to request that we erase your personal data, in certain circumstances.
Right to restrict processing: You have the right to request that we limit the processing of your personal data, in certain circumstances.
Right to object to processing: You have the right to object to the processing of your personal data, in certain circumstances.
Right to data portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, in certain circumstances.

Security measures

We respect your privacy and to guarantee the confidentiality, integrity, availability and resilience of our processing systems and services, we adopt the necessary technical and organizational measures to guarantee the security of the data and prevent its alteration, loss, processing or access. unauthorized, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed.

We disclose information

Personal data may be communicated to third parties, provided that this communication responds to a need for the development of the legal relationship established, whether it is derived from a legal or contractual obligation, or from your prior consent. For example:

to a buyer or other successor in the event of a merger, spin-off, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets; if we believe that disclosure is necessary or appropriate to protect our rights, property or interests, our investors or other persons;
to contractors, service providers and other third parties we use to support our Application; The company WhatsApp LLC, the organization OpenAI Inc are currently our suppliers, but they do not access personal data from the Application that we have shared with them.
to fulfill any purpose for which you provided it to us;
for any other purpose that is notified to you when you provide the information to us;
to comply with any court order, law or legal process, including responding to any governmental or regulatory request;

How we use your information

We use your information for the following purposes:

to provide and improve our Application;
to monitor interactions with our emails;
to carry out surveys, contests, etc.;
to protect our interests or the interests of third parties;
to maintain and improve the security of our Application;
to improve our service;
to provide you with the service you requested;
to prevent abuse of our Application;
to comply with our legal obligations;
to communicate with you;
for analysis and advertising purposes;
to perform or enforce our agreements;
for load distribution and optimization of our Application;
to provide customer support in relation to our products;
for any other purpose with your consent.

We are not responsible for the privacy practices of any platform, website or application that is not controlled by us. Likewise, the use of the Application is prohibited in those territories where any of our suppliers are prohibited.

Lucci AI reserves the right to modify the content of this Privacy Policy, the modifications will be made public on this website and it is the user's responsibility to review the changes to be aware at all times.